Description : Personal Social skills, Interpersonal Social skills and Multicultural Skills has important role in our social life. It’s shows professionalism and personality of people while they are working in organisation. Every person get many qualities which people need in their daily life. People becomes more confident, self-aware and optimistic with the help of these skills. So, now we discuss these three skills and also explain two other skills related which are comes under the these skills and discuss the effects of these skills when a person do a job at their workplace in upcoming paragraphs.
Personal Social Skills: Personal Social skills are plays a crucial role in every Person’s life while they are worked at their workplace.
Two skills related to personal social skills:
- Empathy
- Cooperation
Empathy: This is a skill which is mostly relates to understanding the feelings and thoughts of others. How to use this skill at workplace: at working place when we deal with our clients listening them, their needs, questions and problems. but it should be genuine, consideration of their issues and problem and giving them right solutions for them.
Advantages: 1. Empathy helps people to connect with each other for analysing the problems and getting their solutions.
2.Within the organisation it helps to create trust, build more creativity, decrease the work stress.
Disadvantages: 1. It can be a cause of creating unhealthy relations at work place. If you try help others always you will get dissatisfied.
2.It can be turn into your weakness, people take your advantage for their self means.
Cooperation: Cooperation in workplace can be a reason for profit or loss of an organisation. it is always possible thing to found at a workplace, but it is very important to create harmony over an organisation and good production. with cooperation all the tasks can be done so easily as well it saves the times so workers can get more time to do other duties.
Advantage: 1. Easy for formation: when you get new at an organisation you are not familiar with the system other employees can cooperate you to understand the formalities of the management.
2. Cooperation can be found in a team work and helps to making decision easily there will be less stress on co-workers because they can share their ideas to achieve goals before the deadlines.
Interpersonal Skills: These skills also known as soft skills it connects to the way how we communicate with each. Most of the employers consider these skills in the candidate whom they gone to hire. it is key factor at workplace to get succeed. Two interpersonal skills are:
- communication
- leadership
Communication: Communication is very important skill all over the workplaces. for creating a good relationship with co-workers, customers and it can be verbal and written.
Advantage:1. It helps to make things clear and fair. You can share your innovative ideas very confidently. You can lead a project very well and achieve the goals.
2. With good communication skills you build a good team. That you can share your thoughts and can communicate with the peers you can listen them carefully and understand their ideas this kind of communication helps to create new good relationship with others.
Disadvantages:1. There will be chances of transferring the wrong information that be a reason of conflict. It can be a reason of misunderstandings with each other’s.
2. Communication can be verbal or non- verbal so transferring ideas become a deal if you are not capable to understand others like what they are wanting to say and what is your mind.
Leadership: Leadership skills become very important for candidate as most of the employers look for the motivated and qualified workers who can work accurately and can motivate other employees. it requires self-confidence and vision and good communication skills.
Advantages:1. Leadership can be a positive side of an organisation that if you have leader at your workplace who can give you instructions like what you need to do where you need to focus for completing the task.
2. It can be helpful to get direction and being motivated to complete the works within deadlines. This skill plays important role for solving the conflicts. With leadership skill you can communicate very effectively.
Disadvantages: Sometimes you don’t get good leader at workplace they misuse their power they just try dominating and control other workers it will affects the goal achievement then workers will be get in stress they will lost their direction.
Multicultural awareness skills: It is the ability to understand and acceptance of the history, culture and life experiences of the of them who comes from the different cultural groups. Being aware about this helps to increase the trust, improve the workplace relationship among the employee. Also, helpful to improve communication.
- Observation
- Self-awareness
Observation:
There are so many ways available to understand cultural differences that you can observe so many activities and how people are interacting with each other what are ethics are they follow. You can observe the differences between your culture and others as you are working at multicultural workplace is become easy to understand things.
Advantages: 1. Observation helps to build a trust between workers and their employers. 2. Employers can get feedback from their workers as soon as possible.
Disadvantages: 1. Sometime they do not represent their work properly because they do not observe their task good enough.
2. All employees never perform their task in same way while they observe wrong things to do.
Self- awareness: Self- awareness is very important skill it covers so many aspects like knowledge about your own culture, acceptance of differences, style of your communication and interaction and thinking differences.
Advantages: 1. Multicultural awareness skills help to being creative at workplace, able to be accepting the difference between cultural and able to make relationship with diverse people.
Disadvantage: 1. It can create communication issue, lack of efficiency in speaking clearly it become the reason the increase in competition over the organisation with the employees which can lost the harmony.
Conclusion:
These all skills play very important role to improve your personality one should have those characteristics to being able to work with multicultural organisations, become good and effective communicator, good leader at workplace. If a person has good knowledge of these skills he can be a very competitive person at a workplace and can shine their future very well.
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